Terms of Use

Callox Legal Policies

Terms of Use

1. Acceptance of Terms

By accessing or using Callox ("Service"), you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Callox provides AI-powered call transcription, conversation analysis, and action item generation services. Our AI technology joins your calls to automatically transcribe conversations and generate summaries.

3. User Accounts

• You must provide accurate, complete information when creating an account

• You are responsible for safeguarding your account credentials

• You must notify us immediately of any unauthorized access

• One person or legal entity may maintain only one account

4. Acceptable Use

You agree not to:

• Use the Service for illegal activities or to violate others' rights

• Attempt to gain unauthorized access to our systems

• Interfere with or disrupt the Service

• Record calls without proper consent from all participants

• Use the Service to process confidential information without authorization

5. Call Recording and Consent

• You are solely responsible for obtaining necessary consent before recording calls

• You must comply with all applicable laws regarding call recording in your jurisdiction

• Callox is not responsible for your compliance with consent requirements

6. Intellectual Property

• Callox retains all rights to our technology and Service

• You retain ownership of your recorded content and transcriptions

• You grant us a license to process your content solely to provide the Service

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your information.

8. Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service

• We may temporarily suspend the Service for maintenance

• We reserve the right to modify or discontinue features with notice

9. Limitation of Liability

Callox shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

10. Termination

We may terminate or suspend your account immediately for violations of these Terms or for any other reason at our sole discretion.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service.

12. Contact Information

For questions about these Terms, contact us at legal@callox.com.